Refund Policy
Last updated: August 2025
This Refund Policy explains the conditions under which KiBeyond will issue refunds for services purchased.
1. Eligibility for Refunds
Partial refunds are available within 48 hours of payment.
After 48 hours, refund requests will be evaluated on a case-by-case basis, depending on the progress of the project.
No refunds are granted once the service has been fully delivered and accepted by the client.
2. Non-Refundable Services
The following services are non-refundable once started:
Domain name purchases or renewals
Web hosting services
Third-party software licenses or subscriptions
Marketing campaigns (ads, sponsored posts) once launched
3. How to Request a Refund
To request a refund, please contact us by email at contact@kibeyond.com with:
Your name
Project reference or invoice number
Reason for the refund request
We will respond within 5 business days with our decision.
4. Refund Method
Approved refunds will be processed via the same payment method used for the original transaction.
Processing times may vary depending on the payment provider (e.g., bank transfer, Stripe, PayPal).
5. Dispute Resolution
If you are not satisfied with our decision, we encourage you to contact us to seek an amicable solution.
Any disputes will be handled in accordance with Algerian law and under the jurisdiction of the courts of Algiers, Algeria.